Home Office Careers

BUILD YOUR CAREER AT

SENIOR LIFE

CURRENT OPENINGS

Located in Thomasville, GA

We help families across America.

Established in 2000, Senior Life Insurance Company serves people by providing affordable final expense products and world-class customer service to our policyholders, agents, partners, and employees as we become the largest final expense company in the United States.

As part of our Home Office staff, you will have the opportunity to grow your talents, develop new skills, and make an impact in the lives of others. We help thousands of policyholders and agents every day.

Interested in a position with us? Check out our open roles.

Senior Life building

Why should you join our team?

Check out our open positions.

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RECRUITINGRecruiting Liaison
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DIRECT SALESDirect Sales Representative
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MARKETINGDigital Marketing Specialist
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MARKETINGWeb Designer
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MARKETINGSenior Graphic Designer
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MARKET COMPLIANCEMarket Compliance Representative
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ACCOUNTINGAccounting Manager
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CUSTOMER SERVICECustomer Service Representative
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LICENSINGLicensing Coordinator
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LEGACY ASSURANCELegacy Assurance Representative

Our Core Values

  • Focus
  • Adaptability
  • Morality
  • Intentionality
  • Leadership
  • Yearning

Stay connected with us.

SIGN UP FOR JOB ALERTS

Interesting in a position at our Home Office?

Apply now! Submit the form below & a representative will reach out to you shortly.

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Lesson 1

Background

Recognizing the need for a more comprehensive anti-money laundering regime to fight drug trafficking, organized crime, and international terrorism, the U.S. Congress passed and President George W. Bush signed into law the USA PATRIOT ACT (Patriot Act), which, among other things, amended the Bank Secrecy Act (BSA) to require all businesses defined in the BSA as financial institutions to implement an Anti-Money Laundering (AML) program and report suspicious transactions to the Financial Crimes Enforcement Network (FinCEN). An insurance company is defined as a "financial institution." The characteristics of financial products, including certain life insurance products, make them potentially vulnerable to those seeking to launder money. FinCEN relies upon a network of state, federal and international law enforcement agencies to collect, analyze and disseminate information about money laundering. FinCEN is also the repository for all Suspicious Activity Reports (SAR).

Bank Secrecy Act (1970)

The BSA grants the Treasury Department the authority to require firms under its jurisdiction to develop written policies and employee training programs for compliance with the provisions of the BSA. Additionally, the reporting and recordkeeping rules within the BSA require a financial institution to:

  • Maintain certain records in order to allow investigators to trace transactions.
    • Maintain certain records in order to allow investigators to trace transactions.
    • This includes information such as the identity and address of the participants in a transaction.
    • The legal capacity in which a participant in a transaction is acting.
    • The identity of the beneficial owner of the funds involved in any transaction.
    • A description of the transaction.
  • File a Currency Transaction Report (CTR) with the Internal Revenue Service (IRS) for each transaction in currency of more than $10,000. The types of transactions include: deposits, withdrawals, or currency exchanges in an amount exceeding $10,000.
    • For purposes of the CTR, multiple transactions taking place on the same day, for the same person, and the at the same financial institution count as a single transaction; this is known as the Aggregation Rule.
  • File a Report of International Transportation of Currency or Monetary Instruments (CMIR) when the amount of currency or monetary instruments transported into or outside of the U.S. exceed $10,000. Monetary instruments include any traveler’s checks or other checks, securities, or stocks that have been signed over or are otherwise in such a form that ownership goes to the bearer.
  • Maintain information concerning sales of monetary instruments purchased with cash in amounts from $3,000 to $10,000 to prevent structuring transactions.
  • Keep records for any transmittal of funds over $3,000 (the "Travel Rule").
  • Certain financial institutions must file a Suspicious Activity Report (SAR) for any suspicious transaction or activity.

USA Patriot Act (2001)

On the heels of the terrorist attacks on September 11, 2001, the Patriot Act was signed into law to combat terrorism. The Patriot Act gives law enforcement agencies broader powers in dealing with money laundering and terrorism, and makes it more difficult for money launders to use their traditional financial channels to launder money. The Patriot Act created new anti-money laundering responsibilities for insurance companies.

Money Laundering

Money laundering is the illegal practice of placing money gained from criminal activity, "dirty money," through a series of apparently legitimate transactions in order to hide the criminal origin of the money. The goal is to make money from criminal activity appear to be from legitimate sources. Money is usually associated with cash though non-cash transactions can play a role. Any financial transaction can be a part of the process to hide the origin of the money

Mechanics

Although money laundering is a diverse and often complex process, it basically involves three independent steps that can occur simultaneously, separately or overlap.

  1. Placement. This is the first step in the washing cycle. Money laundering is a cash intensive business, generating vast amount of cash from illegal activities. The monies are placed into the financial system or retail economy or are smuggled out of the country. The aims of the launderer are to remove the cash from the location of acquisition so as to avoid detection from the authorities and to then transform it into other asset forms. A common method is “structuring” which breaks up the currency transactions into portions that fall below the reporting threshold. Examples for disposal of bulk cash include:
    • Payment of premiums on life insurance policies or annuity contracts;
    • Large number of transactions;
    • Using cash;
    • Using cash equivalents;
    • Not using normal banking channels.
  2. Layering. In the course of layering, there is the attempt at concealment or disguise of the source of ownership of the funds by creating complex layers of financial transactions designed to disguise the audit trail and provide anonymity. The purpose of layering is to disassociate the illegal monies from the source of the crime by purposely creating a complex web of financial transactions aimed at concealing any audit trail as well as the source and ownership of funds. Examples of layering include:
    • Multiple transactions
    • Purchasing financial products such as life insurance and annuities
    • Cash transfers
    • Currency exchanges
  3. Integration. Integration is the final step in the process. It is this stage at which money is integrated into the legitimate economic and financial system and is assimilated with all other assets in the system. Integration of the "cleaned" money into the economy is accomplished by the launderer making it appear to have been legally earned. By this stage, it is very difficult to distinguish legal and illegal wealth. Methods popular to money launderers at this stage are:
    • Purchasing legitimate businesses
    • Borrowing against insurance policies
    • Termination of insurance policies
    • Early termination of annuities

Ramifications

Penalties for money laundering can be severe. Fines could be twice the amount of the transaction up to 1 million dollars. Any property involved in the transaction or traceable to the proceeds of the criminal activity may be subject to forfeiture. Individuals are subject to prison terms for being willfully blind to the fact that the transaction involved illegal funds. In addition, insurance companies risk losing their charter, and agents risk being removed and barred from insurance. Insurance companies have their own disciplinary policies and procedures.

Agents not complying could be subject to disciplinary action up to and including termination and will be reported to the proper legal authorities. To protect yourself from a willful blindness charge:

  • Report suspicious behavior to the Senior Life Market Compliance Department and keep documentation of communication;
  • Know your clients; and
  • Stay alert for any suspicious behaviors.

Reputational Risks

One of the most harmful outcomes from involvement in a money laundering investigation is damage to the agent and insurance company's reputation. Being aware of and following money laundering requirements helps protect our most valuable sales tool, your reputation.

Order Your Name Badge

Complete the form below to submit your order for a name badge to the Home Office.

Click or drag a file to this area to upload.

As an agent, you're able to purchase a Senior Life business cards. Each set contains 500 business cards and is $32. If you've met your production quota, then you may order these cards for no charge. To order business cards, please download the form linked here. This form can also be found on our Agent Resources site. Once you've downloaded and completed the form, please email it to businesscards@srlife.net. If you have any questions about our business cards, please contact our Marketing Department.

As an agent, you're able to purchase a Senior Life name badge. To order one of these name badges, please submit the form linked here. If you have any questions about our name badges, please contact our Marketing Department.

Agent Resources is where you can access applications, downloads, memos, and more. If you ever have any trouble logging in, please contact our IT Department or our Marketing Department for assistance.

The Senior Life Anti-Money laundering course allows you to be trained to be aware of anti-money laundering practices. Use the link here or on our Agent resources to read the material and take the quiz. You must complete this course within 90 days of beginning your contract with Senior Life. If you have any questions about the quiz, please contact our Licensing Department.

On the Senior Life Store, you can order a variety of marketing material, from apparel to brochures. If you ever have any questions about any materials on the store site, please call our Marketing Department and we'll be happy to assist you.

The agent portal allows you to see what lead charges you have and what agents may be working under you, along with other helpful information.

Finish Contracting

In order to finish the contracting process, please click the button below to visit our contracting site. From there, you'll need to register with your 6-digit hiring code. Once you've registered, add licensing@srlife.net and you'll be able to start writing business within 24-48 hours.

VISIT OUT CONTRACTING SITE

We're Hiring Nationwide

Interested in joining our team? Fill out this form to receive your contracting code.

Web Designer

Become a web designer with Senior Life today!

The ideal candidate is a skilled creative professional that thrives in a team environment. You will create the look, layout and features for Senior Life Insurance Companies websites and landing pages.

The ideal candidate will be responsible for conceptualizing creative designs for a wide array of media to fit the needs of our Home Office as well as agencies. You will oversee design projects to ensure they are completed in a timely manner.

Duties and Responsibilities:

  • Conceptualize and create intuitive, engaging, and brand-consistent web experiences for our policyholders, agents and events
  • Continually improve and optimize user experience for sites
  • Design and execute email marketing campaigns
  • Create Facebook and Google Ads
  • Maintain awareness of latest web design trends

Qualifications:

  • Bachelor's degree or equivalent experience in web design
  • Proficient in Photoshop and other graphics tools (Illustrator, Image Ready, etc.)
  • Deep understanding of HTML, CSS3, JavaScript, jQuery, Adobe Creative Cloud, and WordPress
  • Understand Google Analytics and Tag Manager to collect and analyze data pertaining to websites

Click or drag a file to this area to upload.

NOW HIRING

Our Home Office is hiring various positions— from sales to operations!

Senior Life Insurance Company is growing and we want you to join our FAMILY! We have amazing opportunities in Marketing, Sales, IT/Programming, and Operations.

Our Incredible Benefits:

  • Health/dental/vision insurance
  • PTO + additional 10 paid holidays off (including your birthday!)
  • 401k & Roth 401k matching
  • Paid family leave
  • Catastrophic health leave
  • Internal recruiting bonuses
  • Employee events
  • Gym benefits
  • And even more!

Click or drag a file to this area to upload.

Legacy Assurance Representative

Become a representative with Legacy Assurance!

Legacy Assurance was designed to help families during the most difficult time of their lives, when they lose a loved one. The overall purpose of this job is to make sure families are taken care of and not taken advantage of by Funeral Homes. What we expect at Legacy Assurance is for the employee to care and have compassion towards families. We expect employees to work hard, be on time, enjoy coming to work and to want to grow and learn. *This is a paid advertisement by Legacy Assurance.

Essential Duties and Responsibilities:

  • Answer phone call.
  • Help clients/representatives with account updates.
  • Claims.
  • Monuments.
  • Process reports.
  • Check applications.
  • Process member mailing.
  • Process deposit/returns.
  • Membership corrections.
  • Help manage employees.
  • Any related duties that is assigned by director.

Education and/or Work Experience Requirements:

  • High School diploma or GED required.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. *This is a paid advertisement by Legacy Assurance.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook).

Click or drag a file to this area to upload.

Licensing Coordinator

Become a licensing coordinator with Senior Life today!

Licensing Coordinators act as a direct contact for all our current and potential Life Insurance Agents for Senior Life Insurance. This position is tasked with helping those that are interested, become appointed with Senior Life by preparing all necessary paperwork and following- up with the various Departments of Insurance.

Job Responsibilities:

  • Verify backgrounds checks for individuals.
  • Complete necessary paperwork for agent reinstatement.
  • Customer service.
  • Agent calls.
  • Maintain compliance with all company policies and procedures.
  • Any job duties that may be asked.

Work Requirements:

  • Excellent verbal and written communication skills.
  • Efficient with computers and Microsoft Excel.
  • Ability to work independently and carry out assignments to completion.

Click or drag a file to this area to upload.

Customer Service Representative

Become an accounting manager with Senior Life today!

We are searching for customer service representatives. Customer service representatives provide professional, courteous, accurate and timely support and follow-up to Senior Life customers (policyholders, agents, and co-workers) primarily through fielding incoming calls.

Essential Duties & Responsibilities:

  • Ensure all incoming calls are answered within 2 rings.
  • Address basic questions and resolve customer concerns through consistent application of our policies and procedures.
  • Ensure all policy changes are documented in writing or via audio recording.
  • Document all policy-related calls in policy notes.
  • Assist customers by taking premium payments through a variety of payment methods.
  • Assist agents with commission or policy-related questions.
  • Direct customers to the appropriate employees or departments when specialized assistance is required.
  • Perform related duties as assigned by supervisor.
  • Assist other departments as necessary with accounting transactions.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with all company policies and procedures.
  • Other job duties as assigned.

Education and/or Work Experience Requirements:

  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • High school diploma or GED required
  • Associate degree preferred

Click or drag a file to this area to upload.

Accounting Manager

Become an accounting manager with Senior Life today!

We are searching for an Accounting Manager. An Accounting Analyst performs all accounting functions related to insurance policies and agent transactions.

Job Responsibilities:

  • Assist clients and/or agents as required.
  • Perform/process policy maintenance/policy loans, surrenders, first-year death claims, return of premium, refunds.
  • Process daily billing and cycle, as scheduled, including transferring information to the bank and billing to third-party.
  • Process and/or assist with reinstatement, surrenders to loan.
  • Perform higher level accounting entries such as payroll.
  • Process client and/or agent payments as well as related accounting transactions.
  • Assist the Claims department with processing death claim checks and rescission.
  • Assist with monthly, quarterly, annual close out entries.
  • Assist other departments as necessary with accounting transactions.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

  • Previous experience in Accounting required.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook).
  • Experience with accounting software required.
  • Must be able to work in fast pace environment and meet deadlines, while maintaining a positive outlook.
  • Ability to work independently and to carry out assignments to completion.
  • High school diploma or GED required.
  • Degree in Accounting required – Bachelor’s degree preferred, Associate degree strongly encouraged, or relevant years of experience may be substituted for degree.

Click or drag a file to this area to upload.

Market Compliance Representative

Become a market compliance representative with Senior Life today!

Our Market Compliance Department works closely with the Department of Insurance in each state we are licensed in 40 plus Washington D.C. This position is located in our corporate office in Thomasville, GA so all applicants must live locally or be willing to relocate.

Duties and Responsibilities:

  • Advise management on the company’s compliance with laws and regulations through detailed reports.
  • Remain up to date on federal and state laws related to the organization and update policies accordingly.
  • Ensure all employees are educated on the latest regulations and processes.
  • Review and confirm compliance on marketing and advertising materials.
  • Research facts surrounding inquiries received regarding consumers and agents.
  • Correspond directly with regulatory authorities.
  • Responsible for the creation and filing of new or revisions to products.
  • Responsible for the implementation of new and revised forms.

Requirements:

  • Ability to work independently.
  • Strong communicator and capable of expressing oneself clearly both speaking and in writing.
  • Highly-analytical with strong attention to detail.
  • Possess a collaborative personality and be open to suggestions from team members.
  • Strong time management and organizational skills and able to meet strict deadlines.
  • Use of reading comprehension skills and data obtained to create comprehensive reports and responses.
  • Computer proficiency and ability to learn new computer systems.

Click or drag a file to this area to upload.

Senior Graphic Designer

Become a graphic designer with Senior Life today!

Be a part of an energetic, creative and dynamic marketing team at Senior Life Insurance Corporate Headquarters located in Thomasville, GA, just 30 minutes north of Tallahassee, FL. Our team is growing and we want YOU! Senior Life is a growing and fast-paced company with positions available in our marketing department in graphic design and production. If you are great with graphics, have an eye for visuals and have an understanding for company branding, submit your resume and your portfolio.

The ideal candidate will be responsible for conceptualizing creative designs for a wide array of media to fit the needs of our Home Office as well as agencies. You will oversee design projects to ensure they are completed in a timely manner.

Duties and Responsibilities:

  • Design an array of marketing material
  • Conceptualize and execute the creative design strategy behind ad campaigns
  • Design and produce a wide array of media
  • Develop our company brand to increase brand presence

Qualifications:

  • Bachelor's degree or equivalent experience in Graphic Design
  • 6+ years' of creative design experience
  • Experience using design software such as InDesign, Photoshop, and Illustrator

Click or drag a file to this area to upload.

Digital Marketing Specialist

Become a digital marketing specialist with Senior Life today!

The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels.

Duties and Responsibilities:

  • Maneuver digital marketing campaigns through all areas of the project life cycle.
  • Clearly understand and implement digital marketing campaigns which fit client needs.
  • Provide analytical reporting of campaigns to stakeholders.
  • Use Geo-fencing and other strategies to keep Senior Life in the forefront.
  • Test new marketing strategies to stay ahead of the curve.
  • Research new market trends and analysis competitors to create strong content across all media platforms.

Qualifications:

  • Bachelor’s degree or equivalent.
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
  • Experience with SEO and SEM Strong written, verbal and collaboration skills.

Click or drag a file to this area to upload.

Social Media Coordinator

Become a social media manager with Senior Life today!

The ideal candidate will create and maintain a strong online presence for our company. They will implement online marketing strategies through social media accounts in an effort to increase brand awareness. Additionally, this individual will understand the target audience and create an appropriate strategy to reach this group. This position is located at our corporate office located in Thomasville, GA. All applicants must be willing to relocate or live in the community.

Essential Duties & Responsibilities:

  • Research target audience and discover current trends
  • Create engaging text, video, and image content
  • Monitor web traffic
  • Develop optimal posting schedule

Education and/or Work Experience Requirements:

  • Bachelor's degree in Marketing or related field
  • Experience as a social media coordinator
  • Strong communication, multitasking and analytical skills

Click or drag a file to this area to upload.

Direct Sales Representative

Become a direct sales representative with Senior Life today!

We are seeking direct sales representatives. We offer the best of both worlds are you build your career with a national company. This position comes with a base pay from $500 to $600 per week. You can also earn commission bonuses from $500 to $9,600 per month.

Amazing Benefits Package:

  • Receive 5 Days/40 Hours PAID TIME OFF once you come on company payroll
  • + 11 Paid Holidays (including your birthday)
  • Health Insurance
  • Dental Insurance
  • Vision
  • Catastrophic Health Leave
  • FMLA
  • 401(K) or ROTH 401(K)

How do I earn this?

  • You can earn all of this simply by talking to current & potential customers over the phone. All of these potential customers have requested information about our products through our proven leads system.
  • We offer paid training.
  • We also pay for all licensing fees.

Click or drag a file to this area to upload.

Make A Difference Every Day

We continually push ourselves to be our best, we arrive each day inspired to make an impact through hard work and passion.

Ownership

Every Senior Life Employee has the power to make this company better!

Be Bold

Take the risk! In order to build greatness, you have to take the risk.

Celebration

We never miss an opportunity to celebrate!

Growth

We want to inspire our employees to reach for their goals. There are endless growth opportunities for our team.

Collaboration

Success is better when we share goals and have mutual support.

Build Relationships

Connect with policyholders, agents, partners and employees to drive our success. Relationships deliver results.

Yearning

We yearn to serve, to inspire and to supersede our mission and goals.

Leadership

We lead by example with humility, through relationship, honesty and boldness.

Intentionality

We are aggressively intentional, determined, passionate, disciplined, dedicated, and relentless in every pursuit, every day.

Morality

We operate at the highest moral standards.

Adaptability

We are flexible and collaborative, always keeping the end result in mind.

Focus

We are focused on the things that matter.

We're excited that you're interested in Senior Life!

Fill out the form below to be notified with new Home Office jobs are posted.

Recruiting Liaison

Become a recruiting liaison with Senior Life today!

We are seeking an outgoing, motivated individual to represent the company by recruiting sales agents across the U.S. via telephone and providing them with information about the benefits of working for Senior Life.

Do You Have What It Takes?

  • Enjoy talking to people on the telephone
  • Self-motivated
  • Excellent communication skills
  • Strong work ethic
  • Positive mindset
  • Must enjoy working in a team environment

Responsibilities:

  • Inbound and outbound telephone marketing
  • Self-motivated
  • Mentor and help market agents throughout the U.S.
  • Demonstrate outstanding agent support
  • Help with offsite programs and events
  • Some travel may be required

Experience:

  • Recruiting: 1 year (Preferred)
  • Customer Service: 1 year

Communication methods used:

  • Email
  • Phone

Click or drag a file to this area to upload.